Employee Experience Assessment
The foundational read on how your culture is actually being lived, across all eight dimensions of the NICH framework. Standalone, or the baseline for everything else.
Your company
through your people's eyes.
Emersen is workforce intelligence delivered through conversation. Understanding your people used to mean choosing between depth and scale: the consultant interview, rich but slow and expensive, or the survey, fast but shallow. Emersen ends that tradeoff. Purpose-built AI agents have a natural, voice-based conversation with every person in your organization, then turn what they hear into the kind of understanding leaders have always paid consultants for, now at the reach of your entire workforce.
From the NICH+Culture practice
- children's healthcare of atlanta
- pultegroup
- novelis
- lidl us
- csc serviceworks
- tegraglobal
- roark
- wahoo
- del frisco restaurant group
- apto solutions
- nichiha
- major food group
- helpful hardware co.
- protos security
How it works
Meet emersen.
The qualitative depth of a focus group, at the scale of your entire workforce. Until now, organizations had to choose between depth and scale. Emersen collapses that tradeoff.
Emersen is a workforce intelligence platform from NICH+Culture. Purpose-built AI agents, designed by the practitioners who have run these conversations in person for nearly a decade, have a natural, voice-based conversation with every person in your organization, each guided by the NICH Employee Experience Framework.
What it produces isn't data points. It's understanding, the kind leaders have always paid consultants to deliver, now available across an entire workforce, and repeatable whenever you need to read the room again.
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I.
A real conversation
Voice-led, never typed. It adapts in real time and follows the threads that matter, the way a NICH consultant would in person. Closer to an interview with a trusted advisor than anything text-based.
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Across every person, not a sample
Hundreds or thousands of conversations, running in parallel, each twenty to thirty minutes. Qualitative depth at the reach of the whole organization.
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Mapped to a proprietary framework
Every response is read against the NICH EX framework, eight dimensions of employee experience, plus a ninth for AI readiness.
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Aggregated into understanding
A consolidated findings report your leadership can act on, understanding, not a dashboard of averages. And because it's repeatable, you can watch how your workforce evolves over time.
Why Emersen is different
An assessment is only as good as
An assessment is only as good as
the question that comes next.
Most instruments measure what they already know to ask about. They can't follow a thread, hear hesitation, or tell curiosity from fear.
Emersen listens, then follows up, the way a skilled interviewer would, across thousands of conversations at once. Until now, organizations had to choose between depth and scale. Emersen collapses that tradeoff, and gives leaders both.
The engagement
Listen. Strategize. Activate.
Emersen is the front door to a NICH engagement, not the entirety of one. Our work with clients follows a deliberate arc.
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I.
Listen
Our AI agents have real, voice-led conversations with every person in your workforce. The conversations adapt as they unfold, surfacing what your people are thinking, feeling, and ready for as AI reshapes their work.
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Strategize
NICH partners synthesize the findings into a consolidated picture of where your culture stands today and develop a strategic roadmap your leadership can commit to. Human judgment informed by AI-scale evidence and by nearly a decade of culture practice.
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III.
Activate
Strategy only works when people experience it. We bring the roadmap to life through the capabilities that have defined NICH+Culture since the beginning: culture campaigns, leadership communications, onboarding and training content, storytelling, experiential design, and visual identity systems.
This arc is what makes Emersen fundamentally different from any standalone assessment tool. The findings are not the outcome. They are the beginning.
The Emersen suite
One methodology,
One methodology,
three sets of tools.
Emersen applies the same conversational methodology to whatever question is most urgent for your organization.
TOOL SUITE I
Emersen Assess
Three conversational diagnostics that measure culture, each calibrated to a specific question.
AI Readiness Assessment
A standalone read on how the workforce is experiencing and adapting to AI. Designed for organizations that need a clear answer before a rollout, after a deployment, or at the inflection point of an investment decision.
Employee Experience + AI Readiness
All eight EX dimensions plus a dedicated ninth measuring AI readiness across understanding, trust, capability, sentiment, and equity. For organizations navigating AI transformation, where the human and the technology questions cannot be separated.
Behavioral Adoption Assessment
A targeted assessment that measures whether a specific initiative, leadership program, change effort, or new tool is actually taking hold at the employee level. Not whether it launched. Not whether training was completed. Whether the behavior the organization invested in is being lived.
TOOL SUITE II · ON THE ROADMAP
Emersen Advance
Two new models that map what your workforce can become, so you make talent decisions from reality instead of projections.
On the roadmap
Talent Horizon
A pre-decision read on what your people can do and want to become, surfaced through conversation. Map your talent before you decide.
On the roadmapTalent Redeployment
Match people to roles that exist now or soon, combining talent intelligence with your HR system data. Activate the talent you already have.
Tool Suite III · on the roadmap
Emersen Predict
A predictive capability that will draw on Emersen's accumulating body of qualitative findings to anticipate how employees will respond to specific initiatives, communications, or change programs before they launch.
Where Assess helps leaders understand where their workforce stands today, Predict will help them understand how their workforce is likely to respond to what comes next.
The framework
Nine dimensions of what makes work work.
Eight dimensions of employee experience, refined over nearly a decade of in-person work with Fortune-recognized organizations. Plus a ninth, AI readiness, for the most consequential workforce shift in modern memory: not an IT question, but an employee-experience one.
Emersen also surfaces what most assessments miss, the employees who could become champions of AI adoption, the curious and adaptable people who can model new behaviors and bring their peers along.
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Meaningful WorkSense of purpose & contribution
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Positive WorkplaceRelationships & belonging
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Fundamental NeedsPay, security, the basics
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LeadershipDirection & decision-making
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Trust in OrganizationConfidence in leadership intent
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Recognition & AppreciationBeing seen for the work
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Health & WellbeingSustainability of work
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Development & GrowthWhere this role can lead
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AI ReadinessUnderstanding, trust, capability, sentiment, equity
NICH+Culture has helped some of the world's most renowned organizations earn recognition on Fortune's 100 Best Companies to Work For and achieve top-tier global engagement scores.
Emersen is how that work scales, built by the practitioners who have been doing it in person for nearly a decade.
Enterprise-grade by design
Built to pass enterprise review, not work around it.
CHROs rightly ask: if we open our organization to a voice-based listening tool, where does the data go, who has access, and what happens to what our employees share? Emersen runs on a dedicated, standalone model, not a shared cloud environment, never a consumer AI platform.
Isolated infrastructure
Each client deployment operates in a contained, client-specific environment.
No shared model training
Employee conversations are never used to train external or shared AI models.
Data residency controls
Data is stored and processed in compliance with your organizational and regulatory requirements.
Access control
Only authorized NICH personnel with a defined role in the engagement can access conversation data.
Data disposal
Client data can be permanently deleted on request, consistent with GDPR's right to be forgotten.
Confidential by default
What employees share informs NICH's insights and goes nowhere else. We never sell data.
Because Emersen is built on isolated infrastructure with no shared model training, your security, legal, and AI governance teams can approve deployment faster, the architecture was designed for enterprise review from the start.
What we believe
Meaningful work leads to meaningful lives.
That has been the NICH purpose from the beginning, and it's only possible when organizations truly know what their people are experiencing. AI will test that proposition more than anything in modern memory.
It is both the greatest threat to that purpose and, handled well, one of its greatest enablers. We are not claiming AI replaces human insight, we are claiming it scales it. The organizations that listen to their people now are the ones that will retain them, retrain them, and place them where they can succeed in whatever the future of work becomes.
Be part of the pilot
A workforce shift is underway.
A workforce shift is underway.
Don't get it wrong.
We're selecting a small group of organizations for the Emersen pilot. You'll get a NICH partner, a consolidated read on where your workforce stands today, and a roadmap your leadership can act on, at a moment when the cost of getting the AI workforce shift wrong is compounding. Forty-five minutes is enough to see whether it fits.